How can we help you?
Whether you're considering buying a battery, or you need help with our system, we're here to support you and answer your questions.

I am a homeowner and...
Please complete this form and a sonnen sales representative will contact you.
Please contact your sonnen installer who can support you with the operation of your sonnenBatterie. You can also submit a query via my sonnen App or portal via 'Help & Support'. Alternatively, please consult your User Manual.
I am an installer and...
Please email us at training@sonnen.com.au or call your local sonnen Regional Sales Manager.
Other requests...
For homeowners with an installed sonnen, please refer to your User Manual or contact your certified sonnen installer for immediate assistance.
For installers, please consult the Product Manuals and Technical Training portal or submit a request to our service team via service@sonnen.com.au. Please provide a serial number with your service inquiry. Service calls and emails will be returned in the order they are received.
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Find us here.
sonnen Australia Pty Ltd
Level 3
1-3 Metro Parade
Mawson Lakes
SA 5095
T 1300 137 666
E service@sonnen.com.au
W www.sonnen.com.au